How to cancel a recurring payment

Note: This tutorial will show you how to cancel a recurring subscription so that you are not charged automatically next time. But it will not show you how to get a refund for your payment. To receive a refund, please contact our customer support.

 

To cancel a recurring payment, please follow these steps:

  • Log in to your account on the Transflower website.
  • Click your activated product  under "My Products and Services".
  • Click the red "Cancel" button to enter the following submission interface
  • You can select "End of Billing period" or "Immediate"  tocancel a recurring payment
  • Press the red button to submit the request.
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